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User Agreement

CONTRACT PAYMENT AND RE-PAYMENT:

  1. The settlement cost includes VAT.

2.The system hotel rates and other extras in the system are TL and include tax.

3.Solutions include all of the services mentioned in the reservation's bedeline. Unspecified services and extra products and services to be purchased at the hotel are separate conventions. These extras are paid at the hotel exit.

  1. The customer who purchases the Discounted Product / Special Product or the Promotional Product is obliged to pay the full service fee at the time of fulfilling the booking transaction. Reservation is not final unless all payments are made.
  2. Customers who make a booking through a call center or internet from abroad pay their reservations on a foreign currency basis. The invoices will be issued in foreign currency from the TCM Bank foreign exchange sales price on the day of departure after the accommodation is realized.

If the accommodation dates are within a period created during special periods such as New Year, semester, holiday and campaigns; 5.2 of the contract do not apply.

In this case, the customer has no right to cancel or return.

  1. Confirmation-invoice delivery from the Internet or from the call center is made by The Suites Antalya as follows.
  2. Instant Booking Confirmation and Payment Receipt:

The reservation confirmation and payment receipt will be received by the customer by printing from the computer at the last stage of the system and will be sent to the e-mail address given by the customer at the same time.

  1. If you need to make a deposit, the credit card used to make the reservation or the customer's bank account will be paid within 30 days.

 

All services provided at our facility and Atakons Construction Tourism and Industry Trade Ltd. registered at www.antalya-suites.com. Sti. owned by our firm and operated by our company.

Our company can collect personal data for various purposes. The following describes how and how personal data collected are collected, how and how these data are preserved.

By filling out the various forms and questionnaires on our membership or facilities, our shop collects some personal information related to them (name-surname, company information, telephone, address or e-mail address).

In some periods, our company may send campaign information, information about new products, promotional offers to its customers and their members. Our members can make all kinds of choices

about whether or not to receive such information. After making a member entry afterwards, this selection can be changed in the account information section or they can notify with the link in the information communication that comes to them.

In the process of approval via our store or via e-mail, personal information transmitted by our members from our stores electronically will not be disclosed to third parties outside the purposes and scope specified by the "User Agreement" with our members.

Our company registers and uses the IP address of its members in order to identify the problems related to the system and solve the problems or disputes that may arise about the service. IP addresses can also be used to identify users in a general way and to collect comprehensive demographic information.

We may use the requested information for direct marketing purposes by those who are themselves or in cooperation with us, outside the purposes and scope specified by the Membership Agreement. Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information about transactions made through our store; It can be used by our Company and its collaborators for various statistical evaluations, database creation and market research without disclosing the identity of our members outside the purposes and scope specified by the "Membership Agreement".

Our Company reserves the right to strictly protect private and confidential information, to regard it as a duty of confidentiality and to take all necessary precautions to ensure and maintain confidentiality, to prevent the unauthorized use or unauthorized use of any or all part of the confidential information in the public domain, .